Peter Drucker was a management expert and educator who once wrote, “If you think training is expensive, try ignorance.” Michael Allen, president and co-owner of Z-AXIS and its Bear Power Supplies Business Unit, has kept a copy of Drucker’s quote for 34 years. A piece of paper in a desk drawer might seem inconsequential, but it’s helped guide a training program that’s getting results.
As an electronics contract manufacturer, Z-AXIS benefits when its employees increase their knowledge of processes like soldering and laser marking. The company also wins when employees learn more about schematics and printed circuit board (PCB) layouts. Yet there’s another important benefit as well. As Allen explains, the Z-AXIS training program has boosted employee satisfaction.
“It’s probably the number one thing we’ve done this year that’s increased morale,” Allen says. “We’re raising the knowledge of our employees,” he adds “but we’re also making them happier.”