June 7, 2013 – For the fourth quarter in a row, contract design and manufacturing services provider Z-AXIS, Inc. has earned a perfect score for quality and delivery of printed circuit boards and assemblies on its supplier report card from one of its key customers, an OEM (original equipment manufacturer) located in upstate New York providing electronic systems to commercial and military customers worldwide.
Larger OEMs typically use supplier report cards to give feedback on suppliers’ performance with respect to quality, delivery, service and support. For the recent quarter, the scores earned by Z-AXIS from its customers who use supplier report cards were:
- Quality – 97% to 100%
- On-time delivery – 95% to 100%
- Service and support – 95% to 100%
The customers are located across the US, from New York and Pennsylvania to California, and account for about half of Z-AXIS’ business. Z-AXIS supplies multiple printed circuit board assemblies and power supplies to each of these OEMs for use in medical, military, industrial and commercial products.
“Consistently earning these exceptionally high scores from multiple customers reflects our company-wide commitment to our customers’ needs at every turn,” said Michael Allen, president of Z-AXIS. “The scores are just one measure of how well we’ve succeeded at this. They are corroborated by our high rate of repeat business and multiple projects awarded by satisfied customers.”